ERP

How AI and ERP Systems Are Transforming Singapore’s Healthcare Industry

Investigating the Healthcare Sector in Singapore: Particular and Regular Snares

In the healthcare sector of Singapore, there are specific challenges that are different from those faced by other sectors. The healthcare sector is facing the issue of specific regulatory compliance that is different from other industries. Intense regulations demand constant modifications and require meticulous administration, a burden not necessary for the retail or the tech industries. Besides, the incorporation of such sensitive data along with laws that govern the data cause the security of patient records, which becomes a theme that needs the whole weight to be set behind it. Another problem which is involved is retaining the sophisticated technology without increasing the costs which can only be made by unsustainable measures. In addition, there are several challenges that are similar in all sectors such as a smooth customer path and the endless need to streamline the internal processes to remain competitive.

Use of POS Systems in Healthcare

Simultaneously with overcoming such challenges, the implementation of a very performing point-of-sales (POS) system can also be one of the solutions. POS systems are key junctures from the perspective of operational efficiency and customer satisfaction in the healthcare sector and other sectors. To begin with, a POS system tackles the administrative tasks that are bogging down resources that could otherwise be spent on taking care of patients. Additionally, it is highly productive in management of the stock-takes, thus ensuring that the healthcare professionals always have available the most crucial element of their occupation. Moreover, a POS system can, of course, interoperate with the finance systems and thereby improve the quality and transparency of finance which are among the mainstays of good healthcare compliance. Besides, of course, the POS system provides the proper accounting of the consumed resources which can further use in the planning of the strategic decisions and custom marketing programs. Really, these systems are, initially, excellent tools to re-engineer the operational flow and improve the interaction with the patient.

Successful POS Implementation Steps

The accomplishment of the POS system deployment in the healthcare sector is basic-taken through a certain direction. To initiate, the firm has to conduct an extensive needs survey to emphasize system specificities. The success of this step makes sure that the selected software is tailored to the firm’s specific needs and also allows for future upgrades. Subsequently, the thorough staff training is the very essential subject that affects both the system efficiency and the disturbance. The last thing is the need for total integration not only with other processes but also with systems such as CRM and ERP which are features of a good POS system. A well-integrated POS in the healthcare setting can lead to enormous differences in the operations.

Use of Multiable’s aiM18 POS in the Medical Facility Set-up

Besides, Multiable aiM18 POS system is an efficient and up-to-date device that addresses healthcare problems directly:

  • Finance systems integration in real-time: Guarantees fiscal data accuracy that helps compliance.
  • Membership database with encryption: Helps protect patient data alongside meeting tough regulatory requirements.
  • Stored value facility: Handles patient accounts in a hassle-free way, lessening administrative load.
  • A.I.-based automatic logistics service provider selection: Optimizes supply chain management, thus improving the inventory.
  • VIP management for cross brands/stores: Facilitates personalized services thus elevating patient satisfaction.

Quick Collaboration with the Market Leaders

Multiable ERP is the plus that a POS system gets from the very connection with the main e-commerce platforms, namely, Shopify, Amazon, and more. Through this integration, Singaporean healthcare retailers can form a unified operation, increase their digital visibility, and ensure smoother transaction processes. Multiable is an IRAS-approved ASR+ software vendor therefore it’s a confirmation of the quality of local firms and compliance.


What is Multiable POS ?

Multiable POS is a cloud-native POS targeting retail groups with sizable chain stores in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, Multiable POS gains positive feedbacks from public companies and multinationals across different sectiros, from cosmetics, furniture, fashion, healthcare, pharmaceutics, sportswear and toys etc. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an ERP system in place.

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