Overcoming Struggles in Singapore’s Travel and Tourism Enterprise with HCM Systems

The travel and tourism area in Singapore is a colorful part that significantly affects the economy of the country. However, this business deals with certain issues that can only be solved in a creative way. The sudden rise in technology has made a huge impact on the emergence of Human Capital Management (HCM) systems as they are important tools for getting rid of these challenges. In this write-up, we will see how HCM systems come in aid for the travel and tourism industry in Singapore, and we will provide some examples of challenges and solutions.

Singapore’s Travel Sector’s Challenges

In the thriving travel and tourism industry in Singapore, enterprises experience some unique challenges that other sectors do not have. A fundamental situation is seasonal and travel trend driven-demand for services, which will need effective rostering and staffing strategies. On top of that, being able to meet the expectations of diverse customers from different countries can stretch the resources and necessitate training a workforce well-equipped for it. Alongside this, the integration of sustainable practices which guests tend to consider first has become a requirement as eco-friendly services are prioritized.

Actually, the travel industry also has some issues in common with other industries. Management of the workforce is critical among industries, and firms in the travel sector have to deal with tricky split-log and calendar systems in order to stave off staff burnout. Besides that, regulatory compliance including payroll and CPF contributions is for the most part a burden, detaining people with their meticulous tasks. Because of the changes in the workforce’s needs, the firms are also struggling with some of the aspects of the performance appraisals which are similar to the cases in other industries.

HCM Systems as a Solution for Industry Challenges

HCM systems have the capability to lighten the difficulties that travel and tourism firms in Singapore are facing. The all-in-one HCM system, being both broad and comprehensive, unifies various workflows, thus increasing the efficacy and precision of reporting and decision-making in managing the workforce throughout the processes.

Using HRMS software improves roster management by equipping the firm with the right human resources which subsequently are not overstressed. In addition, the introduction of AI technology in HCM systems may positively alter the way firms deal with their services, forecastingstaffingneedsfromhistoricaldata. HCM solutions also play a key role in compliance notwithstanding whether it’s a shared problem across industries. By incorporating powerful HRMS and payroll features, firms are able to coordinate CPF contributions, collection, and payment with the local regulations completely without strain. Obviously, these systems productivity in performance appraisals by providing extra efficient tools for measuring and managing employee satisfaction and growth.

What is Multiable HCM?

Multiable HCM is a cloud-native HCM (aka HRMS, HRIS or HR system). With over 6,000 customers, Multiable HCM gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an HCM system in place.